A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

There’s an old adage for writers pitching a movie in Hollywood: If the premise can’t fit on the back of a business card, it’s dead in the water. That’s maxim holds true for your resume, as well.

Dear Sam: The part of my resume that I'm struggling with the most is my summary statement. Can you share some advice about how to write one effectively? I'm so used to having an objective statement ...

Other than business plans, executive summaries are probably the most crucial of all business documents. It’s fair to say that almost every big decision inside any company of any size involved an ...

It can feel challenging to write your LinkedIn summary, especially if you’re not used to talking about yourself and your accomplishments. What should you include in the LinkedIn About section, and how ...

The 2020 update for my best-selling Ladders Resume Guide is now available on Amazon in paperback and Kindle versions. I’ve included a brief excerpt below. This updated version is designed to make your ...