Angel Multimodal delivers the industry's first truly multimodal input and output experience, enabling users to switch between different input and output methods with just a simple tap—and toggle back ...

Most people would not rank automated voice response (IVR) systems as something they enjoy encountering. But, if done right with sophisticated technology, IVR can be a useful tool that helps companies ...

The omnichannel trend in healthcare has led health systems to implement and integrate multiple digital front doors. But they can’t afford to neglect the most frequently used channel of all— phone ...

MORRISVILLE, N.C. -- etrials Worldwide, a leading provider of adaptive eClinical software and services that optimize clinical trial management by turning data into intelligence and shortening the ...

The Zappix Intelligent Engagement platform helps organizations boost engagement, increase first-contact resolution, reduce handling times, and streamline operations with its Visual IVR, Intelligent ...

HONG KONG, Oct. 29, 2020 /PRNewswire/ -- InfoTalk Corporation Limited, a leader in conversational artificial intelligence technologies, today announced receiving the Gold Award from the Hong Kong ICT ...

KANSAS CITY, Kan.--(BUSINESS WIRE)--Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, ...

Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...

FREMONT, CA, UNITED STATES, April 1, 2025 / EINPresswire.com / -- ASA Computers, in collaboration with members of the AI Platform Alliance including Ampere Computing, NETINT, Untether AI, ZoneMinder, ...

Dubai: 10th May, 2011: In line with the strategic vision of Dubai and the mission of Dubai Electricity and Water Authority (DEWA) to meeting customer satisfaction and promoting Dubai's vision through ...