The 52-hospital system uses conversational artificial intelligence to answer patient inquiries and direct them to the right place before they even become formal messages. “The in-basket piece of it, ...

If you’ve been using MyChart for years, you might have missed the subtle but significant changes rolling out in 2026. From a fresh interface launched in early May to new text and phone integration ...

Health systems are increasingly integrating AI into MyChart and other EHR workflows to reduce administrative burdens, speed patient communication, and enhance care quality. From Providence’s urgent ...