Troubleshooters get help for consumers with Sears repair problems The Troubleshooters have received at least 46 complaints about Sears appliance repair in three years.

For more than two decades, Sears Home Services has offered home warranty coverage that extends to appliances and home systems. The company offers a 180-day service guarantee and a preventative ...

Sears Holdings has teamed with Amazon to sell and distribute Kenmore appliances through Amazon’s e-commerce network. Sears said in a press release that the partnership will ultimately include ...

Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen ...

To help Sears accomplish this, the appliance giant teamed up with GoToAssist to outfit each of its technician’s smartphones with the GoToAssist Seeit application, which provides step-by-step ...

Strugging Sears is looking for help from the company that’s responsible for much of the retail industry’s woes: Amazon. The embattled retailer announced Thursday it will begin selling i… ...

Unfortunately, as its big box competitors have ramped up their offerings, service, and customer share in other merchandise categories, Sears has begun to slump in appliances.

Sears will not honor their master service plan agreement. We have been paying this fee for the extended master plan service agreement and the service techs that come says the dryer can not be ...

What the makers and sellers of Kenmore and other Sears major appliances think this will mean.

Sears Appliance Repair - a joy to work with data center management metrics combine with out-sourcing to distortcorporate customer response.

Sears, which has been struggling financially due to falling sales, is opening a store that will be dedicated solely to the sale of appliances.