The City Council needs to go back to the drawing board and prioritize the mental well-being of its police officers ...

Massey’s death at the hands of police has prompted calls for change, but would those changes have been enough to prevent her ...

At 10 a.m. Wednesday, Oct. 9, Duke will test its DukeALERT emergency mass notification system and use the opportunity to ...

As the leaves begin to change and the air turns crisp, the excitement of the fall season takes over Marshall County. Halloween is just around the corner, with children eagerly preparing for ...

Thousands of people called 911 for help when Hurricane Helene hit, and those calls came through faster than before in ...

Nashville's DEC and Vanderbilt secured an NSF grant to enhance "Angie," an AI-based emergency dispatcher training simulator.

The focus is on ensuring preparedness and improving the community's ability to handle large-scale emergencies effectively.

But as Huntsville’s population continues to grow, those emergency calls also grow. This growth has caused a shortage of dispatchers for the Huntsville Police Department. To combat that shortage, ...

According to NGA country manager Rob Llaguno, the 911 dispatch system installed at the City’s command center is similar to the one used in the United States. One key feature of this system is its ...

D.C. is not alone in its staffing challenges. 911 workers who responded to a national survey last year overwhelmingly said their call centers were understaffed.

Emergency dispatch centers around the country are dealing with staffing shortages, and for years, the District has been a shining example of that trouble. But after about a year and a half on the ...

The Island's Emergency Services Joint Control Room has received a prestigious award for outstanding medical dispatch. It's been named an Accredited Centre of Excellence by the International Academies ...