The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

Report with market evolution powered by AI - The global chatbot market size is estimated to grow by USD 9.6 billion from 2025 ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

Rufus launched as a beta version on February 1 to a small subset of U.S. customers who use Amazon's mobile app. The company said it will gradually roll out the chatbot to the rest of its U.S ...