Operating in the cloud also opens the door to more flexible payment models, such as consumption-based pricing—an attractive ...

CX, an award-winning leader in enterprise communication, is excited to announce its scalable, cost-effective communication ...

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

Mobile phone pouch company Yondr told the Department of Education that it was seeing "much confusion" about how the roll-out ...

AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor ...

BCE deepens its alliance with Microsoft to provide services for Microsoft Teams Phone Mobile, empowering businesses with ...

Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed ...

In today's digital age, cybersecurity compliance is crucial for small to medium businesses (SMBs) to protect sensitive data ...

Twilio's Searchlight 2.0 celebrates 16 AI-powered startups revolutionizing communication and customer interactions across ...

Visit TruelioCX.com to learn more about our tailored and experience-based CX and contact center branding, marketing and business development solutions. Truelio is a premier brand experience solutions ...

Haywood Talcove, the CEO of LexisNexis Risk Solutions Government Business, has some tips for reducing your risk of falling ...

A live TV news station covering breaking news and traffic for Colorado Springs, Pueblo, and Southern Colorado with a strong ...