Low connect rates can be mission-critical for home improvement companies looking to maintain or grow their business.

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

Q4 2025 Earnings Call January 20, 2026 10:00 AM ESTCompany ParticipantsMatt Curoe - Senior Director of Investor ...

AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

Virtual receptionists answer calls, take messages, and schedule appointments remotely for around $250 per month versus ...

Rubrik, Inc. ( RBRK) Data Recovery Summit January 21, 2026 1:00 PM EST ...

María Corina Machado, Venezuela’s opposition leader and last year’s Nobel Peace Prize winner, presented her prize to ...

Like all AI models based on the Transformer architecture, the large language models (LLMs) that underpin today’s coding ...

As Secretary of State, the President’s onetime foe now offers him lavish displays of public praise—and will execute his ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

You read the “AI-ready SOC pillars” blog, but you still see a lot of this:Bungled AI SOC transitionHow do we do better?Let’s go through all 5 pillars aka readiness dimensions and see what we can ...