Amazon Web Services recently issued guidance to staff on tariffs and data sovereignty concerns. AWS aims to reassure customers amid uncertainty over tariffs and other geopolitical issues.

Customers can still browse the online range ... centre at Castle Donington in the East Midlands. Roughly 200 agency staff - representing around 20 per cent of the site's workforce - were ...

The app has two parallel interfaces for customers and sales staff, providing consumers with alerts of upcoming events, new product arrivals, QR code scanning, and the ability to learn which of ...

AI has transformed how we identify and connect with potential customers. Automating mundane tasks allows us more time to ...

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

How are my staff supposed to make money? I’ll slap the s–t out of you!” he continued to yell. As seen in this frame from the shocking video, an angry Chou followed the customer down the ...

In his new position, Cooke will lead Rio-Carb’s sales and engineering strategy, focusing on expanding market presence, strengthening customer relationships, leading a high-performing team and ...

Discover how credit unions are leading the way in digital sales and service through technology and innovative strategies.

The contact centre is a mine of precious data, which when captured and channelled in the right places, provides a blueprint ...

In a fast-changing world, selling e-products is such a great opportunity to be part of the evolution of banking, where digital transformation is the new normal.In my world I sell by always employing ...