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Universal's new theme park hotel is now open and we have the first look at this upscale hotel with its direct theme park ...

With the Vegas party machine revving up for summer, the action at the pools takes center stage. Unlike the days when you had ...

An ambitious joint venture proposal would replace the 101-year-old hotel with a 1.3 million-square-foot tower.

Citing shifting guest preferences and rising use of digital tools, MGM has closed concierge desks at several properties while ...

MGM Resorts International announced a major change to six of its properties as international travelers avoid the United ...

They are getting rid of the "concierge desk," according to The Las Vegas Review-Journal, which reported that MGM Resorts ...

The operational change comes in response to changing guest behavior that increasingly favors digital and phone interactions ...

MGM Resorts reports 34 employees are losing their jobs at the concierge desks at a half-dozen MGM Resorts International ...

MGM Resorts International has announced that it will close in-person concierge services at most of its Las Vegas Strip ...

Despite the approval of his leaves, his manager allegedly asked him to work and complete their targets during the leave.

MGM Resorts says the decision is in response to meeting “evolving guest preferences” as fewer people now use in-person services.