In the world of customer service, innovation isn't limited to technology— it's also reshaping how businesses pay for the ...

DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone ...

Paula Ampuero, head of sustainability at Zara, told WWD that the launch of the project within the U.S. is to help the company ...

Mychelle Ray, 30, held the customer hostage at a hair salon after the victim refused to pay an additional $50 surprise fee ...