Emergency dispatch centers around the country are dealing with staffing shortages, and for years, the District has been a shining example of that trouble. But after about a year and a half on the ...

The Island's Emergency Services Joint Control Room has received a prestigious award for outstanding medical dispatch. It's been named an Accredited Centre of Excellence by the International Academies ...

HYANNIS — First responders put their skills to the test during a mock airplane crash drill Thursday evening at Cape Cod Gateway Airport. The Hyannis airport hosted a full-scale emergency ...

The mock drill involved multiple departments across a host of services to practice what ... agencies to respond and test the effectiveness of the airport's emergency plan.

MERIDEN, Conn. — Meriden police arrested a former 911 dispatcher after he illegally accessed a law enforcement database, according to the city's Department of Emergency Communications Thursday.

Hamilton County 911 recently rolled out a new countywide locution system aimed at significantly improving emergency response times and communication for first responders. This new technology will ...

The proposal to merge the Kansas City, Missouri Police Department's 911 dispatch center with the Kansas City, Missouri Fire Department's is moving forward. But this doesn't immediately fix the ...

The new automated system provides essential details, such as the location and nature of the call, immediately upon dispatch. “We are excited to introduce this system to our county’s emergency response ...

A former police emergency dispatcher found himself on the other side of the law when he was arrested for misusing equipment to look up information on a victim more than once, authorities say. Jonathan ...

“It seemed to take forever.” In an audio recording obtained by KXAN investigators through a public information request, the 911 dispatcher is heard searching for an address to send EMS.

"So when we got ready to go and watch a movie, mommy called me, and I kept saying, three times—and she didn't wake up," said Zoey, "and I called 911." Dispatch audio documented Zoey's call to 911.

The Wood County Sheriff’s 911 Office Dispatch Center was recently audited by the Ohio Department of Administrative Services, and found to be in full compliance with Public Service Answering Point ...