Amazon is no longer accepting new customers for Chime ahead of ending support for the video conferencing service in 2026.

Coinbase’s AI-powered customer support faces backlash, with users reporting frustrating loops and unresolved issues.

Amazon is reportedly set to launch a new version of its Alexa voice assistant that could come with a subscription fee.

Amazon will soon show off a much-delayed new version of its Alexa virtual assistant, but the upgrade still won’t be ready for ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

Already, Lyft has incorporated Claude, Anthropic's generative AI assistant via Amazon Bedrock, into its customer-facing AI ... to launch a generative AI chatbot to answer drivers’ questions ...

including the lack of human customer service support. Using an AI chatbot to handle even more service requests could exacerbate those sentiments among drivers. Lyft says the new chatbot will only ...

The chatbot is expected to become an indispensable ... Yaana will significantly enhance customer service every step of the way.” ...there are many ways you can work with us to advertise your ...

SriLankan Airlines has launched ‘Yaana,’ an AI-powered chatbot designed to revolutionise customer service by providing instant, intelligent support. Developed in collaboration with CodeGen ...

Amazon is set to release its long-awaited - and delayed - Alexa generative artificial intelligence voice service, said three ...