Operating in the cloud also opens the door to more flexible payment models, such as consumption-based pricing—an attractive ...

CX, an award-winning leader in enterprise communication, is excited to announce its scalable, cost-effective communication ...

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

Mobile phone pouch company Yondr told the Department of Education that it was seeing "much confusion" about how the roll-out ...

BCE deepens its alliance with Microsoft to provide services for Microsoft Teams Phone Mobile, empowering businesses with ...

AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor ...

Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed ...

In today's digital age, cybersecurity compliance is crucial for small to medium businesses (SMBs) to protect sensitive data ...

Twilio's Searchlight 2.0 celebrates 16 AI-powered startups revolutionizing communication and customer interactions across ...

Visit TruelioCX.com to learn more about our tailored and experience-based CX and contact center branding, marketing and business development solutions. Truelio is a premier brand experience solutions ...

Haywood Talcove, the CEO of LexisNexis Risk Solutions Government Business, has some tips for reducing your risk of falling ...

A live TV news station covering breaking news and traffic for Colorado Springs, Pueblo, and Southern Colorado with a strong ...