Crucial Conversations is a one-day program that teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Please note: There is a cost of $300 associated with ...

"Crucial Conversations: Tools for Talking When Stakes Are High," by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, is written for busy businesspeople who don't always take the time ...

Instead, when confronted with a crucial conversation, many of us resort to one of two options – silence or violence. We either don’t speak up at all, or we act out angrily. But these don’t ...

The Crucial Conversations course offered by VitalSmarts is designed to provide participants with the skills to participate in open dialogue and achieve alignment and agreement on important subjects.