RALEIGH, N.C. (WTVD) -- As Buncombe County's 911 dispatch center went down while Helene ripped through, many emergency calls from western North Carolina we re-routed to other counties. The Raleigh ...

Traci Fanney, a Greene County 911 dispatcher, worked 12-hour shifts on both of those days. She said the calls were often nonstop. “While you were on the phone with one person, you could hear it ...

SOMERSET COUNTY, Pa (WJAC) — Somerset County commissioners have approved the implementation of the PulsePoint Respond software at the county's 911 dispatch ... PulsePoint is free to download.

DELAWARE, Ohio (WCMH) — A new technology is changing the way Delaware County 911 dispatchers handle calls. Called Prepared, only about 1,000 communities nationwide use it, and Delaware is one of ...

UPDATE: Piper was found safe by Battle Creek police on M-37 in Bedford Village around 8 p.m. and has been returned to family, according to Calhoun County 911 Dispatch. Authorities have asked for ...

The Washoe County Sheriff's Office non-emergency dispatch line is down on Monday morning, authorities say. The emergency line is unaffected. In the event of an emergency, you can still dial 911.

By contrast, emergency dispatch professionals are unable to pinpoint people using their personal cellular devices to contact 911 because GPS data is not transmitted through the system. A life ...

In-home medical alert systems connect users to a dispatcher who can send for assistance in the event of a medical emergency at home ... it may be free, though some cost a small amount to download ...

WASHINGTON COUNTY, Tenn. (WJHL) — Robbie McGuire stretched his hand as high as possible up the siding of a pretty white farmhouse on Jackson Bridge Road.

FAIRFAX COUNTY, Va. (DC News Now) — Some Northern Virginia counties deployed over a dozen 911 dispatchers on Monday morning to centers in North Carolina most impacted by Hurricane Helene. A total of ...

A former 911-dispatcher is under investigation after she scolded a frantic newspaper delivery woman for driving into floodwaters before she drowned. Disturbing audio found that Donna Reneau, a ...