Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, according to a new regional survey by Vonage ...

PNN New Delhi [India]1 With increasing demand for personalized interactions live streaming has emerged as a necessary medium ...

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Ericsson, Europe's leading telecom equipment company, considers moving its headquarters to the US due to Europe's struggling ...

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A Clayton-based cloud communications software firm has acquired a contact-center software business, shortly after closing on ...

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Recent government statistics have claimed small businesses account for 36% of the UKs economic turnover, but are being ...

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This mobile provider service was available only to government users but has since expanded. If you fall into these categories, you may be eligible today, but the service will expand to the general ...

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WASHINGTON, Nov. 21, 2024 (GLOBE NEWSWIRE) -- Verizon Business has been awarded a new agreement with the United States Department of Agriculture (USDA), valued at over $21 million in the first year.