A Clayton-based cloud communications software firm has acquired a contact-center software business, shortly after closing on ...

especially if you run a small business and the cost of ownership would be greater than the benefits. Numerous online ...

Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, according to a new regional survey by Vonage ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the Multicloud The Future of the Internet ...

Cloud phone systems let you make calls over the internet while customizing how you handle inbound calls. To determine today’s top cloud phone systems, we tested and evaluated 15 VoIP platforms.

Vonage is a VoIP pioneer in both the business ... they typically emulate the functions of traditional PBX (private branch exchange) business phone systems, such as conference calling, call routing ...

Here are the phones with the best battery life. Before we get to the list, you should know that these aren’t just the phones with the largest batteries. Bigger isn’t always better, especially ...

If you’re considering a phone upgrade, you’re in the right place. With so many options available, it can be overwhelming to choose the right one, but our comprehensive guide is here to help. We’ve ...

Here’s how it works. There's a lot of things to consider when searching for the best cell phone plan, from coverage to perks. But when I'm evaluating plans, the question I ultimately ask myself ...

When you buy through our links, Business Insider may earn an affiliate commission. Learn more It's hard to go wrong with most phones available in the US these days, and it's almost impossible to ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...