Companies seem to agree: according to a recent Capgemini survey, 10% of organizations already use AI agents and 82% will ...

The announcement reflects a growing trend in which Microsoft and other tech vendors are promising the next stage in generative AI applications.

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

GoTo Connect now integrates with leading CRM and support systems, including Bullhorn, Capsule CRM, ConnectWise, Epic CRM, Freshdesk, Freshsales, HubSpot, LaborEdge, MS Dynamics, NetSuite, Pipedrive, ...

Clear permission, guidance and training are critical to fostering AI adoption. Only 15% of desk workers say they have the ...

Virtual workers  Software King of the World, Microsoft is going to allow its punters to build autonomous AI agents and create ...

Marc Benioff, CEO of Salesforce CRM, took to social media on Tuesday to criticize Microsoft Corp MSFT for rebranding its ...

On Tuesday, the company unveiled its new AI Studio, "a no-code builder that lets any team design any workflow, embed AI ...

Microsoft customers will from November start to build autonomous AI agents as part of efforts to leverage the growing tech ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Perplexity is looking for a few hundred million more dollars to scale its burgeoning business — oh, and maybe cover some ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate enterprise AI and reshape the future of work.