When a customer hesitates, it’s easy to panic and throw in free car hire, excursions and upgrades, and waive deposits. But if ...

Co-founders and directors of OTA Venture Travel Group Hugh Bourne and Ben Owen tell Samantha Mayling how a conversation with ...

Artificial intelligence will not replace high street travel agents any time soon, according to Hays Travel owner Irene Hays.

Globe Travel Awards winner tells Samantha Mayling how a more personalised approach to clients’ access needs is paying off ...

Fred Olsen Cruise Lines will feature in an episode of Channel 4’s six-part documentary series, Dover 24/7: Britain’s Busiest ...

Celebrity Cruises has launched an incentive offering agents the chance to win a European cruise for two. All new bookings ...

AE Expeditions has partnered with New Scientist Discovery Tours on a series of science-led polar voyages. New Scientist ...

The number of people planning overseas trips is up this year despite doubts over costs and the impact of US trade tariffs on destinations, new research reveals. Two-thirds (66%) of those surveyed ...