Lipa na M-PESA is a cashless payment service that allows customers to make payments for goods and services securely and conveniently. We have put in place below Lipa na M-PESA KYC requirements to ...

Key numbers FY2024 How we continued to create value in FY2024 Our Safaricom journey ...

We remain committed in protecting our shareholder value by achieving a strong performance in Kenya and making great milestones in Ethiopia. In line with our goal to accelerate new growth areas by ...

Our value-creating business model, while constructed on the inputs of all our capitals, is at the same time a fundamental part of our financial and intellectual capitals. Founded on the four pillars ...

In addition we made several enhancements including investing in a data privacy protection tool that will assist in the discovery and protection of our PII data. Although many positive impacts are ...

State-of-the-art East Africa Device Assembly Kenya Limited, located in Athi River, launched in October 2023 to manufacture: 4G-enabled Neon 5, Smarta and 6½ Ultra Additional devices to diversify the ...

The Constitution of the Company’s Board as stipulated by its Articles of Association is 11 Directors. There are currently nine Non-Executive Directors and one Executive Director, the Chief Executive ...

The Spirit of Safaricom forms an important part of our human, intellectual, social and relationship capitals. It is the foundation of our culture, guides our beliefs, behaviours and language, and ...

The Paybill service is a payment collection service that allows businesses to collect money regularly from customers through M-PESA. Through Paybill numbers, you can pay for services and utilities ...

Our strategy forms a key part of our intellectual capital, and it underpins our purpose of transforming lives. The year under review constituted the final year of a five-year plan designed to set us ...

In our Ethiopian operations, we are pleased with the success that the business has achieved over a relatively short time. Our focus in Ethiopia, which remains on scaling operations for that country’s ...

Our Capitals Our guiding SDG framework for the Kenyan Business Our stakeholders The Spirit of Safaricom Customer obsession ...