Call the DOE IT Service Desk at 718-935-5100. The normal hours of operation for the New York Public Schools Service Desk are as follows: From the start of each school year through October 31, …

Staff can sign in with their DOE username and password. SupportHub also has the first-ever DOE Education Virtual Assistant (Eureka), which provides more help, and the same phone number for the …

Get information about your student’s DOE-loaned iPad or laptop including how to troubleshoot issues, what to do it the device is lost or stolen, how to return a device and how to care for the device.

The "SPOC" or a designated backup manages a school's technology eg Google Admin and website administrator, computer inventory, and provides tech support assistance.

Let the DOE know any issues you are having with NYCDOE iPads, other devices, or other technical problems by submitting a Service Ticket via Support Hub. They use the contact information you …

If you are unable to authenticate to login to your account, you will need to contact the Help Desk for assistance by calling 718-935-5100. Chelsea Career and Technical Education High School is located …

Open a ticket or call the DOE Help Desk at 718-935-5100. Learn how to update your password using the DOE self service tool.

Through the Support Hub, families will be able to open tickets to troubleshoot issues related to: requesting repairs for DOE-loaned technology such as iPads; iLearn; password resets; NYCSA …

There are many ways to stay connected with your child's education, classroom, school, and the Department of Education. You can call, write, or sign up for alerts and emails. Find out how to get …

The Tech Helpdesk is available to staff, students, and parents for technical support as needed (logging in, printing, smartboards, telephone problems, internet connectivity, etc.) Phone (718)-935-5100