Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using voice recognition …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
What Is IVR? - Interactive Voice Response Explained - AWS
Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers call an …
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It allows them to …
How to Utilize IVR (Interactive Voice Response) and Key Benefits to ...
3 days ago · This article thoroughly explains what IVR (Interactive Voice Response) is. We'll cover the underlying mechanisms and the knowledge needed before implementing a system. We'll also …
What is IVR and how does it work? | Zoom
Nov 4, 2025 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR technology allows …
What is Interactive Voice Response (IVR) & How It Works
3 days ago · What Is an Interactive Voice Response (IVR)? An Interactive Voice Response (IVR) is a phone system feature that lets callers interact with a company’s automated menu using voice or …
What Is IVR? A Complete Guide to Interactive Voice Response
Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers with options, …
What Is IVR? A Guide to Interactive Voice Response | Gladly
Nov 18, 2025 · IVR is a system of voice and touch-tone inputs that guides users through solutions or toward a live service agent. Learn about modern IVR and get tips.
What are interactive voice response call centers - Verizon
Verizon IP Interactive Voice Response (IVR) is a component of the IP Contact Center (IPCC) portfolio of internetworking services, which tightly couples signaling and functionality from the Advanced Toll …