I haven’t matched several months in a row? Is there something wrong with my account? - Sampler Home Samples

Can multiple people in the same household participate? - Sampler Getting Started

It's easy to reset your password through your Sampler account, simply go to your Profile page, and click the " Edit " button next to Password. Go here ‍ for help, if you've forgotten your …

As this is an essential part of our security to authenticate Sampler accounts, users require a valid phone number connected to a mobile network in order to claim samples.

Every month, new questions are added to some users' accounts. You can increase your chances of matching by answering them if they appear on your account! But don't fret, if you don't see …

After claiming your samples, you can easily check through your Sampler account and email if your order was completed.

Login to your account Click on the Profile tab Under the Subscription section, you can enable the Sampler notifications checkbox

No, you can only have one Sampler account. Creating multiple accounts may result in these accounts being removed.

Lost or Stolen Samples At Sampler, we send millions of samples to our users every year. Unfortunately, there is a small percentage of orders which get lost in the mail system. …