When clients have over $50K sitting in their account but get charged one $3 non-ATM fee and suddenly act like the bank just personally destroyed three generations of generational wealth. Now somehow we’re responsible for their financial downfall, their retirement plans are ruined, their grandchildren’s college tuition is gone, and they need to speak to the CEO immediately. Meanwhile, they’re sitting on enough money to buy a used car but are ready to burn the entire branch down over the price of
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When clients have over $50K sitting in their account but get charged one $3 non-ATM fee and suddenly act like the bank just personally destroyed three generations of generational wealth. Now somehow we’re responsible for their financial downfall, their retirement plans are ruined, their grandchildren’s college tuition is gone, and they need to speak to the CEO immediately. Meanwhile, they’re sitting on enough money to buy a used car but are ready to burn the entire branch down over the price of
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